Privacy Policy

1. Information We Collect

To fulfill pharmaceutical orders and comply with statutory Drug & Cosmetics regulations in Gujarat, we collect:

• Firm & Owner Details: Pharmacy/Store name, proprietor name, mobile number, email address, and physical store delivery address.
• Statutory Licenses: Drug License numbers (Form 20B / Form 21B), GSTIN tax registration number, and FSSAI license (where applicable).
• Order & Transaction Records: Wholesale purchase orders, batch selection logs, GST tax invoices, credit note ledgers, and payment verification receipts.

2. Purpose & Use of Data

• Processing and fulfilling B2B wholesale orders for medicines, surgical supplies, and OTC products.
• Generating GST-compliant statutory tax invoices with batch number, HSN code, and manufacturing expiry details.
• Maintaining mandatory batch traceability under WHO-GDP (Good Distribution Practice) standards.
• Verifying drug license credentials prior to dispatching Schedule H / H1 / Rx formulations.
• Communicating dispatch updates, WhatsApp order confirmations, and credit statement notifications.

3. Data Protection & Security

We enforce strict technical and organizational safeguards to protect your business records. All data is stored on secure, access-controlled servers. We **never** sell, rent, or trade your commercial or personal data to third-party marketing agencies.

4. Statutory Disclosures

Information may be shared only with authorized State Drug Control Authorities, Food & Drugs Control Administration (FDCA) Gujarat, or Goods & Services Tax (GST) departments when explicitly required by law for compliance verification.